P ParkIQ
Home Legal Privacy Support Open app
Claims

Theft / Damage / Incident Claims Policy

How theft, damage, vandalism, cargo loss, and incident reports are handled.

DriversFleetsParking hostsSecurity

← Back to Legal & Trust Center

ParkIQ role

ParkIQ is a technology marketplace and coordination platform for truck parking, reservation, verification, security operations, and related account tools. Unless ParkIQ expressly states otherwise in a signed written agreement, ParkIQ does not own, operate, inspect, control, manage, guard, or secure parking locations, vehicles, trailers, cargo, freight, equipment, or personal property.

Important limitations

  • ParkIQ does not take custody, possession, control, or responsibility for any truck, trailer, cargo, freight, equipment, keys, documents, or personal property.
  • ParkIQ does not guarantee that any listed parking location is secure, monitored, theft-proof, suitable for a specific vehicle, legal for every use, available at every moment, or free from hazards.
  • Drivers, fleets, parking hosts, and security users remain responsible for their own insurance, compliance, site rules, judgment, and safety decisions.
  • Criminal acts, theft, vandalism, towing, weather, cargo loss, personal injury, vehicle damage, lot conditions, and user conduct are not ParkIQ responsibilities except where liability cannot legally be excluded.

Policy details

  • ParkIQ may help preserve platform records and route reports, but ParkIQ is not an insurer, claims adjuster, carrier, bailee, security provider, or guarantor.
  • Users should report crimes or emergencies to law enforcement and insurance carriers promptly.
  • ParkIQ may request photos, police reports, reservation records, check-in/check-out records, host/security notes, and GPS data when reviewing a platform issue.

Contact

For questions about this policy, contact ParkIQ at support@parkiq.co.

Version 1.0 · Last updated June 2026 · United States / California-ready.

© 2026 ParkIQ, Inc. All rights reserved.
Legal Terms Privacy Support App support@parkiq.co