ParkIQ Legal & Trust Center

Policies, terms, and privacy.

Public ParkIQ policies for drivers, parking hosts, fleets, security workflows, reservations, payments, privacy, trust, and support.

Legal protection layer: ParkIQ is a marketplace and operations tool; not the owner, operator, custodian, insurer, or security guarantor of listed parking locations, vehicles, cargo, or personal property.
Terms of Service Privacy Policy Support

Core Platform

ParkIQ Terms of ServiceCore marketplace rules for use of ParkIQ.Electronic Communications & E-Sign ConsentConsent to electronic notices, signatures, records, and policy acceptance.SMS / Push Notification TermsMessaging terms for alerts, reservations, incidents, and account notices.Arbitration / Dispute Resolution PolicyFramework for resolving disputes with ParkIQ.

Privacy & Data

Privacy PolicyHow ParkIQ collects, uses, shares, retains, and protects user information.Cookie PolicyUse of cookies, sessions, analytics, and similar technologies.Data Processing AddendumData processing terms for enterprise, host, fleet, and security workflows.GPS / Location Tracking NoticeNotice for app-based GPS, route, guard trail, check-in, and audit functions.Third-Party Data Request GuidelinesHow non-law-enforcement data requests should be handled.

Trust & Safety

Community GuidelinesRules for safe and respectful behavior on ParkIQ.Acceptable Use PolicyPlatform use restrictions and prohibited behavior.Copyright / Trademark / Report Abuse PolicyHow to report misuse of content, brands, listings, and intellectual property.Prohibited Conduct PolicyConduct that may trigger removal, reporting, suspension, or enforcement.Weapons / Hazardous Materials PolicyRestrictions and responsibilities around dangerous cargo, weapons, hazardous materials, and site rules.Law Enforcement Request GuidelinesHow ParkIQ may respond to valid law enforcement requests.

Driver / Fleet

Driver Parking TermsDriver responsibilities when searching, reserving, arriving, parking, and checking out.Fleet / Corporate Account TermsTerms for companies managing drivers, trucks, reservations, payments, and dispatch workflows.

Reservations

Reservation, Check-In & Check-Out PolicyRules for active parking sessions, badge/QR verification, and checkout events.Overstay / No-Checkout / Extended Stay PolicyHow ParkIQ handles drivers who remain parked past the reservation window or fail to check out.QR / Badge Verification TermsTerms for QR codes, badges, gate checks, and reservation validation.Towing / Abandoned Vehicle PolicyHow towing, abandoned vehicles, overstays, and non-responsive drivers may be handled.

Payments

Refund, Cancellation & Charge PolicyPayment, refund, cancellation, no-show, overstay, and dispute handling.Host Payout / Stripe Connect TermsHost payout, marketplace fee, Stripe Connect, reserve, and adjustment rules.

Claims

Vehicle, Trailer, Cargo & Personal Property DisclaimerClear statement that ParkIQ does not take custody of vehicles, trailers, cargo, or personal property.Theft / Damage / Incident Claims PolicyHow theft, damage, vandalism, cargo loss, and incident reports are handled.

Host / Lot Owner

Parking Host AgreementHost responsibilities for listings, availability, compliance, security, and payouts.Host Listing Accuracy PolicyStandards for accurate lot pages, photos, price, location, access, and restrictions.Host Insurance & Compliance RequirementsHost-side insurance, permits, zoning, tax, and property compliance responsibilities.Host Security / Lot Condition DisclaimerHow ParkIQ describes security features, inspections, ratings, and lot condition limits.Lot Claim / Verification PolicyHow imported or unclaimed lot pages can be claimed and reviewed.Imported Google Listing / Third-Party Data PolicyHow ParkIQ handles imported business/listing data and third-party references.

Security / Guard Ops

Security User TermsTerms for security companies, guards, supervisors, and incident workflows.Emergency / Incident Reporting DisclaimerLimits for emergency buttons, incident alerts, calls, and notifications.Security GPS Tracking NoticeNotice for guard GPS, trail playback, shift audit, and map display.Incident, Audit Trail & Evidence Retention PolicyHow ParkIQ stores reports, incident notes, evidence, and operational history.Guard Role & Independent Contractor DisclaimerClarifies that guards/security users are not ParkIQ employees by default.