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ParkIQ role
ParkIQ is a technology marketplace and coordination platform for truck parking, reservation, verification, security operations, and related account tools. Unless ParkIQ expressly states otherwise in a signed written agreement, ParkIQ does not own, operate, inspect, control, manage, guard, or secure parking locations, vehicles, trailers, cargo, freight, equipment, or personal property.
Important limitations
- ParkIQ does not take custody, possession, control, or responsibility for any truck, trailer, cargo, freight, equipment, keys, documents, or personal property.
- ParkIQ does not guarantee that any listed parking location is secure, monitored, theft-proof, suitable for a specific vehicle, legal for every use, available at every moment, or free from hazards.
- Drivers, fleets, parking hosts, and security users remain responsible for their own insurance, compliance, site rules, judgment, and safety decisions.
- Criminal acts, theft, vandalism, towing, weather, cargo loss, personal injury, vehicle damage, lot conditions, and user conduct are not ParkIQ responsibilities except where liability cannot legally be excluded.
Policy details
- Refund eligibility may depend on timing, host rules, evidence, reservation status, check-in/check-out records, payment processor rules, and platform review.
- ParkIQ may hold, reverse, adjust, or review charges and payouts when there is suspected fraud, dispute, no-show, overstay, chargeback, or safety issue.
- Platform fees, processor fees, host payouts, subscriptions, and penalties should be clearly shown in the active pricing configuration before production rollout.
Contact
For questions about this policy, contact ParkIQ at support@parkiq.co.
Version 1.0 · Last updated June 2026 · United States / California-ready.