P ParkIQ
Home Legal Privacy Support Open app
Security / Guard Ops

Incident, Audit Trail & Evidence Retention Policy

How ParkIQ stores reports, incident notes, evidence, and operational history.

All users

← Back to Legal & Trust Center

ParkIQ role

ParkIQ is a technology marketplace and coordination platform for truck parking, reservation, verification, security operations, and related account tools. Unless ParkIQ expressly states otherwise in a signed written agreement, ParkIQ does not own, operate, inspect, control, manage, guard, or secure parking locations, vehicles, trailers, cargo, freight, equipment, or personal property.

Important limitations

  • ParkIQ does not take custody, possession, control, or responsibility for any truck, trailer, cargo, freight, equipment, keys, documents, or personal property.
  • ParkIQ does not guarantee that any listed parking location is secure, monitored, theft-proof, suitable for a specific vehicle, legal for every use, available at every moment, or free from hazards.
  • Drivers, fleets, parking hosts, and security users remain responsible for their own insurance, compliance, site rules, judgment, and safety decisions.
  • Criminal acts, theft, vandalism, towing, weather, cargo loss, personal injury, vehicle damage, lot conditions, and user conduct are not ParkIQ responsibilities except where liability cannot legally be excluded.

Policy details

  • ParkIQ may retain reservation history, QR/badge events, support tickets, incident notes, GPS points, images, comments, admin actions, and audit logs for operations and dispute review.
  • Audit records are not guaranteed to be complete or legally sufficient evidence for every claim.
  • Retention periods, deletion procedures, and legal hold workflows should be finalized before enterprise rollout.

Contact

For questions about this policy, contact ParkIQ at support@parkiq.co.

Version 1.0 · Last updated June 2026 · United States / California-ready.

© 2026 ParkIQ, Inc. All rights reserved.
Legal Terms Privacy Support App support@parkiq.co