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Trust & Safety

Community Guidelines

Rules for safe and respectful behavior on ParkIQ.

All users

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ParkIQ role

ParkIQ is a technology marketplace and coordination platform for truck parking, reservation, verification, security operations, and related account tools. Unless ParkIQ expressly states otherwise in a signed written agreement, ParkIQ does not own, operate, inspect, control, manage, guard, or secure parking locations, vehicles, trailers, cargo, freight, equipment, or personal property.

Important limitations

  • ParkIQ does not take custody, possession, control, or responsibility for any truck, trailer, cargo, freight, equipment, keys, documents, or personal property.
  • ParkIQ does not guarantee that any listed parking location is secure, monitored, theft-proof, suitable for a specific vehicle, legal for every use, available at every moment, or free from hazards.
  • Drivers, fleets, parking hosts, and security users remain responsible for their own insurance, compliance, site rules, judgment, and safety decisions.
  • Criminal acts, theft, vandalism, towing, weather, cargo loss, personal injury, vehicle damage, lot conditions, and user conduct are not ParkIQ responsibilities except where liability cannot legally be excluded.

Policy details

  • No fraud, intimidation, harassment, threats, discrimination, fake listings, fake reservations, fake reviews, or misleading lot/security claims.
  • Users must follow posted lot rules, check-in/check-out requirements, reservation windows, and reasonable safety instructions.
  • Severe safety issues may be escalated, preserved in the audit trail, or referred to appropriate authorities where required.

Contact

For questions about this policy, contact ParkIQ at support@parkiq.co.

Version 1.0 · Last updated June 2026 · United States / California-ready.

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